All of our rooms, restaurant and lounge are non-smoking.
A smoking area is available on the 21st floor.
Use of the smoking area is limited to staying guests, using restaurants, lounge and banquet rooms guests at the hotel.
We are afraid to inform you that we are unable to grant early check-in before 2:00 p.m.
If you arrive at the hotel earlier than 2:00 p.m., we are pleased to keep your luggage at the Front Reception free of charge.
If guaranteed early check-in is necessary, depending on the availability, the previous night must be booked. We will hold a room with an additional one-night charge.
A one night charge will be required. Please contact us if this arrangement is needed.
An extra bed will be provided in the “Scenic Twin Rooms”to accommodate triple occupancy requests for an extra charge of JPY4,000.
Please be advised that we have a limited number of extra beds. The size is 90cm (width) × 190cm (length).
However this request is based on the availability and cannot be guaranteed. Due to the limited number of extra beds, we may not be able to arrange your request.
We have very limited numbers of connecting rooms.
Those are only available for one specific room category ” Scenic Twin Room”.
Please request at the time of booking.
However this request is based on the availability and cannot be guaranteed. Due to the limited number of rooms, we may not be able to arrange your request.
The maximum number of extra beds that can be added to a room is one. Please note that one extra bed may not be added depending on the room type you have reserved.
An extra bed will provided in the “Scenic Twin Rooms”.
If you need an extra bed for one child, an additional cost of JPY 4,000 per night will be charged.
However this request is based on the availability and cannot be guaranteed. Due to the limited number of extra beds, we may not be able to arrange your request.
Please note that even if you made a reservation for the package including breakfast, Breakfast for children not included. Breakfast for children will be charged on-site as follows.
Please send your luggage to the following address after your reservation has been confirmed. Please ensure your reservation name and the day of arrival are indicated clearly by writing on a delivery slip.
Your reservation name and Check- IN dates are very important for our confirm.
If we cannot find your reservation, we will send back it to the sender.
Send to:
Hotel Century Southern Tower
20F Front Reception, 2-2-1 Yoyogi, Shibuya-ku, Tokyo 151-8583 Japan
TEL. 81-3-5354-0111
IN Japanese
〒151-8583 東京都渋谷区代々木2-2-1 小田急ホテルセンチュリーサザンタワー 20階フロント
TEL.03-5354-0111
Please be advised that we are unable to accept COD (Cash on Delivery, Collect on Delivery). Please be reminded that we cannot keep cash, valuables, fragile goods, and goods that need temperature-control.
Yes, we will keep your luggage. Please ask at the Front Reception on the 20th floor upon your arrival or departure.
We have no free shuttle service from the Airport.
We encourage you to use public transportation (Airport Limousine bus or Train) and there is also a Limousine bus that arrives on the ground floor of the hotel.
Please check the access page.
If your arrival time does not match the time of the direct bus to our hotel, you can also get off at the Shinjuku Express Bus Terminal (Basta Shinjuku).
For the timetable from Narita Airport or Haneda Airport to Shinjuku Express Bus Terminal, please check the official airport limousine bus website.
You can get off the Airport Limousine Bus at Shinjuku Station West Exit and it is 5 minutes’ walk to the hotel.
To check the route map from the bus stop to the hotel , please click here.
We are sorry to announce that our CONCIERGE Service will be terminated in 2022 due to repeated problems.
After the termination, please be advised that we are unable to accept the following requests.
●Transportation Arrangement (e.g., Limousine, Van, Taxi and Airport Limousine bus) From/ To the Hotel
●Ticket Arrangement (e.g., Theme Parks, Transportation)
●Local and off-hotel restaurant arrangements (e.g., Advance reservations)
Please make your booking by yourself through third party websites refer to the following URLS.
However, if you really need any assistance, we would be able to assist you during your stay at the Front Reception in person. Please stop by the Front Reception with your inquiry.
Unfortunately, we are unable to proceed your request while you are out.
Direct bus to Tokyo Disney Resort is available from Busta Shinjuku (Shinjuku Expressway Bus Terminal), which is few minutes’ walk from the hotel.
Advance Purchase ticket is not available at the hotel.
Please buy ticket through Automatic Ticket Vending Machine or the service counter at Busta Shinjuku directly. Also, advanced reservation is available through Online.
Please check the website for the further information.
There is no extra charge for children under 12 years old when sharing a room with adults and using an existing bed.
However Children sleeping alone in one bed or children who are 12 years or older will be charged the same as Adults.
Please note that Breakfast is NOT included for children sharing a bed when booking a breakfast package. Breakfast for children (6-12 years old, 1,600 yen / per person / per day) will be charged on-site.
A baby crib maybe provided when requested by guests at NO extra charge.
It is available for children under 1 year old (less than 11 month) for safety reasons.
Please be advised that we are not able to accommodate baby cribs for children over 1 year old, and have a limited number of baby cribs.
We will try our best to accommodate your request.
However, please be advised that we may not be able to accept your request due to room types and availability.
We have very limited numbers of connecting rooms.
Those are only available for one specific room category. Please request at the time of booking.
This request is based on the availability and cannot be guaranteed. Due to the limited number of rooms, we may not be able to arrange your request.
An extra bed will be provided in the “Scenic Twin Rooms” to accommodate triple occupancy requests for an extra charge of JPY4,000.
Please be advised that we have a limited number of extra beds. The size is 90cm (width) × 190cm (length).
Depending on the room type and size；
There is no extra charge for children under 12 years old when sharing a room with adults and using an existing bed.
However, if your 11 years child needs a bed, we recommend to book the Scenic Twin Room that can accommodate an extra bed with an extra charge JPY 4,000 per night.
Breakfast for Children Sleeping with Parents
Even if you make a reservation for the package including breakfast, Breakfast for children is not included. Please note that breakfast for children will be charged on-site as follow ;
0-5 years old: Free of charge
6-12 years old: JPY 1,600 (per day)
*The rate is including tax and service charge.
*You may also pay at the restaurant or room to charge for children over the age of 6 years old.
An accessible room is a room that is easy for disabled people to enter and leave.
The room features a generous 31㎡ of living space, has two single beds, each spanning 110cm across. A wheel chair can be in between the beds, which enables transferring and positioning easily.
The hallway and room floors are wheelchair-accessible as both are flat without any level difference. The wash-basin is designed with sufficient footing space for wheelchairs. A bath chair in the bath room maybe provided when requested by guests at no extra charge.
Please be advised that there is only one Accessible Room available, and Reservations will be accepted via phone.
【Width】Room Entrance : 90cm / Aisle : 100cm / Bathroom Entrance : 85cm
【Height】Bed : 50cm / Bathtub : 48cm
Please see size of each beds as follows. (width × length)
【COMFORT ROOMS】
Comfort Single Room (19㎡) : 120cm × 205cm
COMFORT Double Room (23㎡) : 150cm × 205cm
【KING ROOMS】
Southern Tower King Room (26㎡) : 180 cm × 205cm
Scenic King Room (31㎡) : 180 cm × 205cm
Panoramic King Room (34㎡)：180 cm × 205cm
【TWIN ROOMS】
Southern Tower Twin Room (26㎡) : 110 cm × 205 cm
Scenic Twin Room (31㎡) : 110 cm × 205 cm
Panoramic Twin Room (34㎡)：110 cm × 205cm
【EXECUTIVE ROOMS】
Double Room (70㎡) : 200cm × 205cm
Twin Room (80㎡) : 140cm × 205cm
We do not have a waiting list.
Please contact our Room Reservation directly at +81-3-5354-2172 to check the availability or check our official website constantly.
Kindly refer to the confirmation email that you receive from Hotel Century Southern Tower on how to cancel your reservation as the cancellation policy may apply to the rate or offer that was booked.
However, please note that if your reservation is made via other channels (online or real travel agent), please contact your agent directly.
The following cancellation fees apply in accordance to our hotel policy:
（1）No penalty for a cancellation received up to 2 days prior to arrival
（2）20% penalty on the first night stay for a cancellation received 1day prior to arrival
（3）80% penalty on the first night stay for a cancellation received on the day of arrival
（4）100% penalty for no shows
Please note that cancellation policies vary depending on the package.
We are sorry to announce that our CONCIERGE Service will be terminated on Monday, December 28th, 2022 due to repeated problems.
After the termination, please be advised that we are unable to accept the following requests.
●Transportation Arrangement (e.g., Limousine, Van, Taxi and Airport Limousine bus) From/ To the Hotel
●Ticket Arrangement (e.g., Theme Parks, Transportation)
●Local and off-hotel restaurant arrangements (e.g., Advance reservations)
Please make your booking by yourself through third party websites refer to the following URLS.
https://pocket-concierge.jp/en/
https://omakase.in/en/
https://savorjapan.com/search-by-area/tokyo/
However, if you really need any assistance, we would be able to assist you during your stay at the Front Reception in person. Please stop by the Front Reception with your inquiry.
Unfortunately, we are unable to proceed your request while you are out.
Windows in all 375 guests’ rooms cannot be open due to safety reasons.
All of our rooms, restaurant and lounge are non-smoking.
A smoking area is available on the 21st floor.
Use of the smoking area is limited to staying guests, using restaurants, lounge and banquet rooms guests at the hotel.
If you arrive at the hotel earlier than 2:00 p.m., we are pleased to keep your luggage at the Front Reception free of charge.
If guaranteed early check-in is necessary, depending on the availability, the previous night must be booked. We will hold a room with an additional one-night charge. A one night charge will be required. Please contact us if this arrangement is needed.
If you arrive at the hotel earlier than 2:00 p.m., we are pleased to keep your luggage at the Front Reception free of charge.
If guaranteed early check-in is necessary, depending on the availability, the previous night must be booked. We will hold a room with an additional one-night charge. A one night charge will be required. Please contact us if this arrangement is needed.
Late check out is subject to availability on the day of departure. In the event you are able to extend check-out time, an extra charge will be applied based on the length of your extension. Please contact at the Front Reception for further information. The rates vary according to the room types.
Check out 11:00 a.m.
Until 3:00 p.m. – 30% of our Hotel’s regular rate (not the rate you paid per night for your stay).
Until 6:00 p.m. – 50% of our Hotel’s regular rate.
After 6:00 p.m. – 100% of our Hotel’s regular rate.
We require a passport at the time of check in.
It is mandatory under Japanese law. Under the relevant laws and regulations, the Japanese Government requires “foreign nationals who do not possess an address in Japan” to provide their nationality and passport number in addition to their name, address, other personal details, and also to produce and allow a copy of their passport to be made upon checking-in at lodgings.
We will keep your luggage. Please ask at the Front Reception on the 20th floor upon your arrival or departure.
Our Front Reception staff would be happy to hold your luggage while you wait for your room or until your check in.
However, we have no bell service so please taking your bags to your room by yourself on arrival or departure.
Please send your luggage to the following address after your reservation has been confirmed. Please ensure your reservation name and the day of arrival are indicated clearly by writing on a delivery slip.
Your reservation name and Check- IN dates are very important for our confirm.
If we cannot find your reservation, we will send back it to the sender.
Send to:
Hotel Century Southern Tower
20F Front Reception, 2-2-1 Yoyogi, Shibuya-ku, Tokyo 151-8583 Japan
TEL. 81-3-5354-0111
IN Japanese
〒151-8583 東京都渋谷区代々木2-2-1 小田急ホテルセンチュリーサザンタワー 20階フロント
TEL.03-5354-0111
Please be advised that we are unable to accept COD (Cash on Delivery, Collect on Delivery). Please be reminded that we cannot keep cash, valuables, fragile goods, and goods that need temperature-control.
Rooms will be assigned upon your arrival.
Therefore, we are unable to arrange specific numbers in prior to your arrival.
An accommodation tax is imposed by the Tokyo Metropolitan Government to enhance the attractiveness of Tokyo as a global city, and to fund measures to stimulate tourism.
Please note that the tax maybe required at check in or check out, even if you’re “Advance Paid” reservations.
We pre-authorize your credit card upon checking-in and charge your accommodation fee upon checking-out.
Please be advised that we still need to pre-authorize your credit card upon checking-in in the case of “Advance Paid” reservations that are charged at the time of the booking for 100% of the duration of stay.
This is required of all guests in the event incidental charges are incurred during your stay.
Thank you in advance for your understanding.
We accept Visa, MasterCard, American Express, UC, DC, JCB, Diners Club and UnionPay.
Please contact us at your earliest convenience (as soon as possible) at 81-3-5354-0111.
Yes, courier / TA-Q-BIN service is available at our Front Reception Desk.
As long as registered name of your reservation and your passport name is same, no confirmation number or confirmation letter is needed.
Please be advised that all the guests from overseas are required to show your passport upon Checking-in.
All major credit cards are accepted, such as JCB, VISA, MasterCard, American Express, Discover, Diners Club, and Union Pay.
We provide complimentary WI-FI in all 375 guests’ rooms, meeting rooms, and public areas throughout the hotel.
We do not have an on-site fitness facility; however, Guests have access to our partner fitness facility “Jexer Fitness & Spa Shinjuku” during your stay with charge, which is conveniently located across the street from the hotel.
The facility consists of an indoor 25-meter swimming pool, Gym Machines area, Spa, and Studio. Please see the page https://www.jexer.jp/fitness/shinjuku/facility/ for further details.
If you would like to use the facility, Gym pass is available for registered hotel guests JPY 3,000 per use .
If you need to buy the pass, please ask our Front Reception.
Please kindly note that prices are subject to change without notice.
Please bring your own gym wear, swim wear, towels. Tattoos are not allowed in the Fitness facility. Also, the facility is off-limits to children under 20 years old.
We do not have an on-site spa and sauna facilities. You might be interested in our partner fitness facility “Jexer Fitness & Spa Shinjuku”, which is conveniently located across the street from the hotel.
The facility consists of an indoor 25-meter swimming pool, Gym Machines area, Spa, and Studio.
Please see the page https://www.jexer.jp/fitness/shinjuku/facility/ for further details.
If you would like to use the facility, Gym pass is available for registered hotel guests JPY 3,000 per use .
If you need to buy the pass, please ask our Front Reception.
Please kindly note that prices are subject to change without notice.
Please bring your own gym wear, swim wear, towels.
Tattoos are not allowed in the Fitness facility. Also, the facility is off-limits to children under 20 years old.
We do not have an on-site laundromat / Coin Laundry ; however, we have laundry and dry cleaning service.
Same day options are available when Housekeeping receives laundry items before 10:00 a.m., and it will return by 6:30 p.m.
Please ask our front reception staff if you would like to go, or please check the laundromat nearby the hotel as follows.
There is a currency exchange machine in the lobby on the 20th floor, available for 24 hours. You can exchange foreign currency bills into Japanese yen.
Please note that it is enable to transact from Japanese yen to the foreign currency. Also, credit card cash withdrawal is not available.
【Currencies that can be exchanged (14 currencies as below)】
US Dollar (USD), Euro (EUR), Chinese Yuan (CNY), British Pound (GBP), Canadian Dollar (CAD), Korean Won (KRW), Australian dollar (AUD), Taiwan Dollar (TWD), Hong Kong Dollar (HKD), Singapore Dollar (SGD), Thai Baht (THB), Malaysian Ringgit (MYR), Philippine Peso (PHP), Indonesian Rupiah (IDR)
In respect of your privacy, we have dispensed with our Porter Service.
Self-service luggage carts are now provided for your convenience instead.
We do not offer Room Service. Please enjoy your meal at Southern Tower Dining.
We do not have an on-site business center; however, there is Kinko’s on Demand Solutions, which is located on the third floor of the building. It is available 24-hours daily.
The hotel is located above 3rd floor of the building.
We do not have an on-site Drug Store.
We are also afraid that we cannot offer you medicine because we are not authorized to dispense medication of all kind prescription and non-prescription (OTC) by law.
Please feel free to ask our front reception staff about drug stores nearby.
We do not allow pets in the hotels with the exception of guide dogs.
Unfortunately, we do not offer Wheelchairs for rent.
Our building ODAKYU Southern Tower offers on-site self-parking available for 73 cars. Parking fee is not included in the hotel room rate.
Please note that Parking reservation is unacceptable. It is available upon first-come, first-served basis.
The parking lot is an affiliated parking lot and is not the hotel’s exclusive parking lot.
We recommend that you come to the hotel by public transportation as much as possible due to the limited number of parking spaces available.
Parking Fee
Basic Parking Fee: JPY 400 for every 30 minutes
For Hotel Guests : Parking pass is available for registered hotel guests JPY 2,200 per day (24 hours) . If you need to buy the pass, please ask our Front Reception.
Please kindly note that prices are subject to change without notice.
For those who attends Party and Meetings : 3 hours complimentary Parking,
For those who use any Hotel Restaurants and Lounge with any purchase of JPY3,000 or more : 2 hours complimentary Parking
Unfortunately, we do not sell tickets. Please purchase from website by yourself.
Outside food and drinks for personal consumption are not permitted even if you order food and drinks in our Restaurants, Lounge, Banquet and Meeting Rooms.
Personal consumption is not permitted unless needed for dietary or medical purposes. If you have special circumstances, please contact each of our restaurants prior to your arrival.
Please contact our each of our restaurants prior to your arrival
We are afraid to inform you that due to frequent troubles, we are currently unable to accept any advanced booking assistance for outside restaurants.
Please make your booking by yourself through third party websites refer to the following URLS.
However, if you really need any assistance, we would be able to assist you during your stay at the Front Reception in person. Please stop by the Front Reception with your inquiry.
Unfortunately, we are unable to proceed your request while you are out.
Yes, our banquet and meeting rooms are on the 21st floor, featuring panoramic views of the Greater Tokyo Area, can each be expanded or contracted to meet the exacting needs of your various functions and group sizes.
Thus, making them arguably, the perfect venues for all your business and private gathering augmented with sumptuous dining options.
For more information and room fee, please check our website and inquiry.
Unfortunately, we do not offer shuttle service.
However, there is Airport Limousine Bus service available To / From Haneda and Narita Airports. Drop off on the ground floor of the hotel.
Please see the page of Access and Location at https://global.southerntower.co.jp/access-location/ for the further information.
You can get off the Airport Limousine Bus at Shinjuku Station West Exit and it is 5 minutes’ walk to the hotel.
To check the route map from the bus stop to the hotel , please click here.
Direct bus to Tokyo Disney Resort is available from Busta Shinjuku (Shinjuku Expressway Bus Terminal), which is few minutes’ walk from the hotel.
Advance Purchase ticket is not available at the hotel.
Please buy ticket through Automatic Ticket Vending Machine or the service counter at Busta Shinjuku directly. Also, advanced reservation is available through Online.
Please check the website for the further information.
Our building ODAKYU Southern Tower offers a on-site self-parking（TIMES Odakyu Southern Tower) available for 73 cars. Parking fee is not included in the hotel room rate.
The parking lot is an affiliated parking lot and is not the hotel’s exclusive parking lot.
We recommend that you come to the hotel by public transportation as much as possible due to the limited number of parking spaces available (73 spaces).
Parking Fee
Basic Parking Fee: JPY 400 for every 30 minutes
For Hotel Guests : Parking pass is available for registered hotel guests / JPY 2,200 per day (24 hours)
If you need to buy the pass, please ask our Front Reception.
*Prices are subject to change without notice.
For those who attends Party and Meetings : 3 hours complimentary Parking,
For those who use any Hotel Restaurants and Lounge with any purchase of JPY3,000 or more : 2 hours complimentary Parking
We are afraid to inform you that we are unable to grant early check-in before 2:00 p.m.
If you arrive at the hotel earlier than 2:00 p.m., we are pleased to keep your luggage at the Front Reception free of charge.
If guaranteed early check-in is necessary, depending on the availability, the previous night must be booked. We will hold a room with an additional one-night charge.
A one night charge will be required. Please contact us if this arrangement is needed.
An extra bed will be provided in the “Scenic Twin Rooms”to accommodate triple occupancy requests for an extra charge of JPY4,000.
Please be advised that we have a limited number of extra beds. The size is 90cm (width) × 190cm (length).
However this request is based on the availability and cannot be guaranteed. Due to the limited number of extra beds, we may not be able to arrange your request.
We have very limited numbers of connecting rooms.
Those are only available for one specific room category ” Scenic Twin Room”.
Please request at the time of booking.
However this request is based on the availability and cannot be guaranteed. Due to the limited number of rooms, we may not be able to arrange your request.
The maximum number of extra beds that can be added to a room is one. Please note that one extra bed may not be added depending on the room type you have reserved.
An extra bed will provided in the “Scenic Twin Rooms”.
If you need an extra bed for one child, an additional cost of JPY 4,000 per night will be charged.
However this request is based on the availability and cannot be guaranteed. Due to the limited number of extra beds, we may not be able to arrange your request.
Please note that even if you made a reservation for the package including breakfast, Breakfast for children not included. Breakfast for children will be charged on-site as follows.
Please send your luggage to the following address after your reservation has been confirmed. Please ensure your reservation name and the day of arrival are indicated clearly by writing on a delivery slip.
Your reservation name and Check- IN dates are very important for our confirm.
If we cannot find your reservation, we will send back it to the sender.
Send to:
Hotel Century Southern Tower
20F Front Reception, 2-2-1 Yoyogi, Shibuya-ku, Tokyo 151-8583 Japan
TEL. 81-3-5354-0111
IN Japanese
〒151-8583 東京都渋谷区代々木2-2-1 小田急ホテルセンチュリーサザンタワー 20階フロント
TEL.03-5354-0111
Please be advised that we are unable to accept COD (Cash on Delivery, Collect on Delivery). Please be reminded that we cannot keep cash, valuables, fragile goods, and goods that need temperature-control.
Yes, we will keep your luggage. Please ask at the Front Reception on the 20th floor upon your arrival or departure.
We have no free shuttle service from the Airport.
We encourage you to use public transportation (Airport Limousine bus or Train) and there is also a Limousine bus that arrives on the ground floor of the hotel.
Please check the access page.
If your arrival time does not match the time of the direct bus to our hotel, you can also get off at the Shinjuku Express Bus Terminal (Basta Shinjuku).
For the timetable from Narita Airport or Haneda Airport to Shinjuku Express Bus Terminal, please check the official airport limousine bus website.
You can get off the Airport Limousine Bus at Shinjuku Station West Exit and it is 5 minutes’ walk to the hotel.
To check the route map from the bus stop to the hotel , please click here.
We are sorry to announce that our CONCIERGE Service will be terminated in 2022 due to repeated problems.
After the termination, please be advised that we are unable to accept the following requests.
●Transportation Arrangement (e.g., Limousine, Van, Taxi and Airport Limousine bus) From/ To the Hotel
●Ticket Arrangement (e.g., Theme Parks, Transportation)
●Local and off-hotel restaurant arrangements (e.g., Advance reservations)
Please make your booking by yourself through third party websites refer to the following URLS.
However, if you really need any assistance, we would be able to assist you during your stay at the Front Reception in person. Please stop by the Front Reception with your inquiry.
Unfortunately, we are unable to proceed your request while you are out.
Direct bus to Tokyo Disney Resort is available from Busta Shinjuku (Shinjuku Expressway Bus Terminal), which is few minutes’ walk from the hotel.
Advance Purchase ticket is not available at the hotel.
Please buy ticket through Automatic Ticket Vending Machine or the service counter at Busta Shinjuku directly. Also, advanced reservation is available through Online.
Please check the website for the further information.
There is no extra charge for children under 12 years old when sharing a room with adults and using an existing bed.
However Children sleeping alone in one bed or children who are 12 years or older will be charged the same as Adults.
Please note that Breakfast is NOT included for children sharing a bed when booking a breakfast package. Breakfast for children (6-12 years old, 1,600 yen / per person / per day) will be charged on-site.
A baby crib maybe provided when requested by guests at NO extra charge.
It is available for children under 1 year old (less than 11 month) for safety reasons.
Please be advised that we are not able to accommodate baby cribs for children over 1 year old, and have a limited number of baby cribs.
We will try our best to accommodate your request.
However, please be advised that we may not be able to accept your request due to room types and availability.
We have very limited numbers of connecting rooms.
Those are only available for one specific room category. Please request at the time of booking.
This request is based on the availability and cannot be guaranteed. Due to the limited number of rooms, we may not be able to arrange your request.
An extra bed will be provided in the “Scenic Twin Rooms” to accommodate triple occupancy requests for an extra charge of JPY4,000.
Please be advised that we have a limited number of extra beds. The size is 90cm (width) × 190cm (length).
Depending on the room type and size；
There is no extra charge for children under 12 years old when sharing a room with adults and using an existing bed.
However, if your 11 years child needs a bed, we recommend to book the Scenic Twin Room that can accommodate an extra bed with an extra charge JPY 4,000 per night.
Breakfast for Children Sleeping with Parents
Even if you make a reservation for the package including breakfast, Breakfast for children is not included. Please note that breakfast for children will be charged on-site as follow ;
0-5 years old: Free of charge
6-12 years old: JPY 1,600 (per day)
*The rate is including tax and service charge.
*You may also pay at the restaurant or room to charge for children over the age of 6 years old.
An accessible room is a room that is easy for disabled people to enter and leave.
The room features a generous 31㎡ of living space, has two single beds, each spanning 110cm across. A wheel chair can be in between the beds, which enables transferring and positioning easily.
The hallway and room floors are wheelchair-accessible as both are flat without any level difference. The wash-basin is designed with sufficient footing space for wheelchairs. A bath chair in the bath room maybe provided when requested by guests at no extra charge.
Please be advised that there is only one Accessible Room available, and Reservations will be accepted via phone.
【Width】Room Entrance : 90cm / Aisle : 100cm / Bathroom Entrance : 85cm
【Height】Bed : 50cm / Bathtub : 48cm
Please see size of each beds as follows. (width × length)
【COMFORT ROOMS】
Comfort Single Room (19㎡) : 120cm × 205cm
COMFORT Double Room (23㎡) : 150cm × 205cm
【KING ROOMS】
Southern Tower King Room (26㎡) : 180 cm × 205cm
Scenic King Room (31㎡) : 180 cm × 205cm
Panoramic King Room (34㎡)：180 cm × 205cm
【TWIN ROOMS】
Southern Tower Twin Room (26㎡) : 110 cm × 205 cm
Scenic Twin Room (31㎡) : 110 cm × 205 cm
Panoramic Twin Room (34㎡)：110 cm × 205cm
【EXECUTIVE ROOMS】
Double Room (70㎡) : 200cm × 205cm
Twin Room (80㎡) : 140cm × 205cm
We do not have a waiting list.
Please contact our Room Reservation directly at +81-3-5354-2172 to check the availability or check our official website constantly.
Kindly refer to the confirmation email that you receive from Hotel Century Southern Tower on how to cancel your reservation as the cancellation policy may apply to the rate or offer that was booked.
However, please note that if your reservation is made via other channels (online or real travel agent), please contact your agent directly.
The following cancellation fees apply in accordance to our hotel policy:
（1）No penalty for a cancellation received up to 2 days prior to arrival
（2）20% penalty on the first night stay for a cancellation received 1day prior to arrival
（3）80% penalty on the first night stay for a cancellation received on the day of arrival
（4）100% penalty for no shows
Please note that cancellation policies vary depending on the package.
We are sorry to announce that our CONCIERGE Service will be terminated on Monday, December 28th, 2022 due to repeated problems.
After the termination, please be advised that we are unable to accept the following requests.
●Transportation Arrangement (e.g., Limousine, Van, Taxi and Airport Limousine bus) From/ To the Hotel
●Ticket Arrangement (e.g., Theme Parks, Transportation)
●Local and off-hotel restaurant arrangements (e.g., Advance reservations)
Please make your booking by yourself through third party websites refer to the following URLS.
https://pocket-concierge.jp/en/
https://omakase.in/en/
https://savorjapan.com/search-by-area/tokyo/
However, if you really need any assistance, we would be able to assist you during your stay at the Front Reception in person. Please stop by the Front Reception with your inquiry.
Unfortunately, we are unable to proceed your request while you are out.
Windows in all 375 guests’ rooms cannot be open due to safety reasons.
All of our rooms, restaurant and lounge are non-smoking.
A smoking area is available on the 21st floor.
Use of the smoking area is limited to staying guests, using restaurants, lounge and banquet rooms guests at the hotel.
If you arrive at the hotel earlier than 2:00 p.m., we are pleased to keep your luggage at the Front Reception free of charge.
If guaranteed early check-in is necessary, depending on the availability, the previous night must be booked. We will hold a room with an additional one-night charge. A one night charge will be required. Please contact us if this arrangement is needed.
If you arrive at the hotel earlier than 2:00 p.m., we are pleased to keep your luggage at the Front Reception free of charge.
If guaranteed early check-in is necessary, depending on the availability, the previous night must be booked. We will hold a room with an additional one-night charge. A one night charge will be required. Please contact us if this arrangement is needed.
Late check out is subject to availability on the day of departure. In the event you are able to extend check-out time, an extra charge will be applied based on the length of your extension. Please contact at the Front Reception for further information. The rates vary according to the room types.
Check out 11:00 a.m.
Until 3:00 p.m. – 30% of our Hotel’s regular rate (not the rate you paid per night for your stay).
Until 6:00 p.m. – 50% of our Hotel’s regular rate.
After 6:00 p.m. – 100% of our Hotel’s regular rate.
We require a passport at the time of check in.
It is mandatory under Japanese law. Under the relevant laws and regulations, the Japanese Government requires “foreign nationals who do not possess an address in Japan” to provide their nationality and passport number in addition to their name, address, other personal details, and also to produce and allow a copy of their passport to be made upon checking-in at lodgings.
We will keep your luggage. Please ask at the Front Reception on the 20th floor upon your arrival or departure.
Our Front Reception staff would be happy to hold your luggage while you wait for your room or until your check in.
However, we have no bell service so please taking your bags to your room by yourself on arrival or departure.
Please send your luggage to the following address after your reservation has been confirmed. Please ensure your reservation name and the day of arrival are indicated clearly by writing on a delivery slip.
Your reservation name and Check- IN dates are very important for our confirm.
If we cannot find your reservation, we will send back it to the sender.
Send to:
Hotel Century Southern Tower
20F Front Reception, 2-2-1 Yoyogi, Shibuya-ku, Tokyo 151-8583 Japan
TEL. 81-3-5354-0111
IN Japanese
〒151-8583 東京都渋谷区代々木2-2-1 小田急ホテルセンチュリーサザンタワー 20階フロント
TEL.03-5354-0111
Please be advised that we are unable to accept COD (Cash on Delivery, Collect on Delivery). Please be reminded that we cannot keep cash, valuables, fragile goods, and goods that need temperature-control.
Rooms will be assigned upon your arrival.
Therefore, we are unable to arrange specific numbers in prior to your arrival.
An accommodation tax is imposed by the Tokyo Metropolitan Government to enhance the attractiveness of Tokyo as a global city, and to fund measures to stimulate tourism.
Please note that the tax maybe required at check in or check out, even if you’re “Advance Paid” reservations.
We pre-authorize your credit card upon checking-in and charge your accommodation fee upon checking-out.
Please be advised that we still need to pre-authorize your credit card upon checking-in in the case of “Advance Paid” reservations that are charged at the time of the booking for 100% of the duration of stay.
This is required of all guests in the event incidental charges are incurred during your stay.
Thank you in advance for your understanding.
We accept Visa, MasterCard, American Express, UC, DC, JCB, Diners Club and UnionPay.
Please contact us at your earliest convenience (as soon as possible) at 81-3-5354-0111.
Yes, courier / TA-Q-BIN service is available at our Front Reception Desk.
As long as registered name of your reservation and your passport name is same, no confirmation number or confirmation letter is needed.
Please be advised that all the guests from overseas are required to show your passport upon Checking-in.
All major credit cards are accepted, such as JCB, VISA, MasterCard, American Express, Discover, Diners Club, and Union Pay.
We provide complimentary WI-FI in all 375 guests’ rooms, meeting rooms, and public areas throughout the hotel.
We do not have an on-site fitness facility; however, Guests have access to our partner fitness facility “Jexer Fitness & Spa Shinjuku” during your stay with charge, which is conveniently located across the street from the hotel.
The facility consists of an indoor 25-meter swimming pool, Gym Machines area, Spa, and Studio. Please see the page https://www.jexer.jp/fitness/shinjuku/facility/ for further details.
If you would like to use the facility, Gym pass is available for registered hotel guests JPY 3,000 per use .
If you need to buy the pass, please ask our Front Reception.
Please kindly note that prices are subject to change without notice.
Please bring your own gym wear, swim wear, towels. Tattoos are not allowed in the Fitness facility. Also, the facility is off-limits to children under 20 years old.
We do not have an on-site spa and sauna facilities. You might be interested in our partner fitness facility “Jexer Fitness & Spa Shinjuku”, which is conveniently located across the street from the hotel.
The facility consists of an indoor 25-meter swimming pool, Gym Machines area, Spa, and Studio.
Please see the page https://www.jexer.jp/fitness/shinjuku/facility/ for further details.
If you would like to use the facility, Gym pass is available for registered hotel guests JPY 3,000 per use .
If you need to buy the pass, please ask our Front Reception.
Please kindly note that prices are subject to change without notice.
Please bring your own gym wear, swim wear, towels.
Tattoos are not allowed in the Fitness facility. Also, the facility is off-limits to children under 20 years old.
We do not have an on-site laundromat / Coin Laundry ; however, we have laundry and dry cleaning service.
Same day options are available when Housekeeping receives laundry items before 10:00 a.m., and it will return by 6:30 p.m.
Please ask our front reception staff if you would like to go, or please check the laundromat nearby the hotel as follows.
There is a currency exchange machine in the lobby on the 20th floor, available for 24 hours. You can exchange foreign currency bills into Japanese yen.
Please note that it is enable to transact from Japanese yen to the foreign currency. Also, credit card cash withdrawal is not available.
【Currencies that can be exchanged (14 currencies as below)】
US Dollar (USD), Euro (EUR), Chinese Yuan (CNY), British Pound (GBP), Canadian Dollar (CAD), Korean Won (KRW), Australian dollar (AUD), Taiwan Dollar (TWD), Hong Kong Dollar (HKD), Singapore Dollar (SGD), Thai Baht (THB), Malaysian Ringgit (MYR), Philippine Peso (PHP), Indonesian Rupiah (IDR)
In respect of your privacy, we have dispensed with our Porter Service.
Self-service luggage carts are now provided for your convenience instead.
We do not offer Room Service. Please enjoy your meal at Southern Tower Dining.
We do not have an on-site business center; however, there is Kinko’s on Demand Solutions, which is located on the third floor of the building. It is available 24-hours daily.
The hotel is located above 3rd floor of the building.
We do not have an on-site Drug Store.
We are also afraid that we cannot offer you medicine because we are not authorized to dispense medication of all kind prescription and non-prescription (OTC) by law.
Please feel free to ask our front reception staff about drug stores nearby.
We do not allow pets in the hotels with the exception of guide dogs.
Unfortunately, we do not offer Wheelchairs for rent.
Our building ODAKYU Southern Tower offers on-site self-parking available for 73 cars. Parking fee is not included in the hotel room rate.
Please note that Parking reservation is unacceptable. It is available upon first-come, first-served basis.
The parking lot is an affiliated parking lot and is not the hotel’s exclusive parking lot.
We recommend that you come to the hotel by public transportation as much as possible due to the limited number of parking spaces available.
Parking Fee
Basic Parking Fee: JPY 400 for every 30 minutes
For Hotel Guests : Parking pass is available for registered hotel guests JPY 2,200 per day (24 hours) . If you need to buy the pass, please ask our Front Reception.
Please kindly note that prices are subject to change without notice.
For those who attends Party and Meetings : 3 hours complimentary Parking,
For those who use any Hotel Restaurants and Lounge with any purchase of JPY3,000 or more : 2 hours complimentary Parking
Unfortunately, we do not sell tickets. Please purchase from website by yourself.
Outside food and drinks for personal consumption are not permitted even if you order food and drinks in our Restaurants, Lounge, Banquet and Meeting Rooms.
Personal consumption is not permitted unless needed for dietary or medical purposes. If you have special circumstances, please contact each of our restaurants prior to your arrival.
Please contact our each of our restaurants prior to your arrival
We are afraid to inform you that due to frequent troubles, we are currently unable to accept any advanced booking assistance for outside restaurants.
Please make your booking by yourself through third party websites refer to the following URLS.
However, if you really need any assistance, we would be able to assist you during your stay at the Front Reception in person. Please stop by the Front Reception with your inquiry.
Unfortunately, we are unable to proceed your request while you are out.
Yes, our banquet and meeting rooms are on the 21st floor, featuring panoramic views of the Greater Tokyo Area, can each be expanded or contracted to meet the exacting needs of your various functions and group sizes.
Thus, making them arguably, the perfect venues for all your business and private gathering augmented with sumptuous dining options.
For more information and room fee, please check our website and inquiry.
Unfortunately, we do not offer shuttle service.
However, there is Airport Limousine Bus service available To / From Haneda and Narita Airports. Drop off on the ground floor of the hotel.
Please see the page of Access and Location at https://global.southerntower.co.jp/access-location/ for the further information.
You can get off the Airport Limousine Bus at Shinjuku Station West Exit and it is 5 minutes’ walk to the hotel.
To check the route map from the bus stop to the hotel , please click here.
Direct bus to Tokyo Disney Resort is available from Busta Shinjuku (Shinjuku Expressway Bus Terminal), which is few minutes’ walk from the hotel.
Advance Purchase ticket is not available at the hotel.
Please buy ticket through Automatic Ticket Vending Machine or the service counter at Busta Shinjuku directly. Also, advanced reservation is available through Online.
Please check the website for the further information.
Our building ODAKYU Southern Tower offers a on-site self-parking（TIMES Odakyu Southern Tower) available for 73 cars. Parking fee is not included in the hotel room rate.
The parking lot is an affiliated parking lot and is not the hotel’s exclusive parking lot.
We recommend that you come to the hotel by public transportation as much as possible due to the limited number of parking spaces available (73 spaces).
Parking Fee
Basic Parking Fee: JPY 400 for every 30 minutes
For Hotel Guests : Parking pass is available for registered hotel guests / JPY 2,200 per day (24 hours)
If you need to buy the pass, please ask our Front Reception.
*Prices are subject to change without notice.
For those who attends Party and Meetings : 3 hours complimentary Parking,
For those who use any Hotel Restaurants and Lounge with any purchase of JPY3,000 or more : 2 hours complimentary Parking